Hi Bruce,
I’m late to this discussion, but one of the exercises I’ve always found helpful is to create your client avatar and write everything to that avatar.
One of the mistakes I have made is that I tried to be all things to all people. Instead, I’ve found success by focusing on my client avatar. I gave them a name. I’ve been as detailed as possible.
After I wrote out details about that avatar, I focused on my avatar’s pain. What do they need help with? What causes them to lose sleep?
Bring up that problem, agitate it, and you give them the solution.
I hope this helps a bit!
Galel
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